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Are you a talented individual looking to launch your career in the exciting fields of business aviation and luxury services? Albinati Aeronautics, a well-established company based in Geneva, is seeking a motivated Customer Service Advisor to join our team. With operations under both Swiss and Maltese AOCs, we specialize in the charter, management, and trade of business jets.

Job description

As a Customer Service Advisor, you will:

• Engage with clients: receive customer flight requests and coordinate with the Flight Operations department.
• Coordinate services: arrange additional luxury services based on customer needs.
• Liaise with stakeholders: communicate with internal and external stakeholders.
• Monitor processes: ensure all processes are completed on time and monitor all flights and third-party services.
• Build relationships: maintain communication with customers and company departments.

Candidate’s profile and prerequisites

• Languages: fluent in French and English is mandatory. Proficiency in any additional language is a must.
• Citizenship: Swiss citizen or EU/EAA.
• Multitasking: able to handle multiple tasks and work under pressure.
• Organized: excellent organizational skills and attention to detail.
• Interpersonal Skills: strong ability to build relationships with customers and maintain a positive telephone demeanor.
• Customer-Oriented: willing to go the extra mile for customer satisfaction.
• Flexible: willing to work on a shift basis.
• Experience: previous experience in business aviation or luxury service is a must.

We offer

• Personalized training: benefit from a comprehensive, personalized training program during your first few Geeks to ensure you are well-prepared and confident in your role.
• Exciting career path: step into a role that offers valuable experience in both the business aviation and luxury service industries. Your career at Albinati Aeronautics will open doors to various high-end sectors.
• Innovative environment: work in a dynamic and forward-thinking environment where your ideas and contributions are valued.
• Proudly Swiss, globally respected: join a company that promotes Swiss quality while maintaining a streng international presence, allowing you to work on a global scale and interact with diverse cultures.
• Professional development: access to continuous learning and development opportunities to help you advance in your career.
• Dynamic team: collaborate with a motivated and young team, where teamwork and innovation drive success.
• Competitive remuneration: attractive salary package that reflects your experience and skills.
  
  

Imagine your future with us

• Do you dream of an exciting career in business aviation and luxury services?
• Are you passionate about providing top-notch customer service?
• Do you thrive in a dynamic and fast-paced environment?
  
  

If you answered "yes" to these questions, we want to hear from you!

Send your application including the following documents in PDF format to job.customerservice@albinati.aero

• Curriculum Vitae (incl. two references)
• Copy of previous employments’ work certificates

Only applications from candidates meeting the prerequisites will be considered. Thank you for your understanding and your interest in our company.

We look forward to welcoming you on board!